Terms and Conditions
* We are a themed florist.
All our wraps and covers might vary according to the seasons, occasions and celebrations.
We use the best wraps that suit products.
If you need to customise please contact us.
Privacy Policy
This Privacy Policy forms an integral part of the Terms of Use and other policies, disclaimers etc. available on the Website of Flowerly Yourz and shall be read in conjunction.
This privacy statement applies only to information collected by the Website. We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting the Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
Refund Policy
1. What is Flowerly Yourz Return Policy?
No returns are allowed. However, in case if a wrong or a defective product has been sent, do let us know within 24hours.
2. How do I return a defective or damaged product for a new replacement?
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that the item may be damaged during transit or that a wrong item is delivered to you. Don't worry. Let us know and we will take care of it.
3. What are the cases where a refund will not be made?
We do not guarantee a refund for cases where:
Flowers, plants, fruits, sweets, gift products and preserved items are delivered to an incorrect address provided by the sender.
Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or the recipient refuses to accept the delivery.
Product quality problems caused by improper handling of the product.
Cancellation/modification request in an order made less than 24 hours' prior to the date of delivery.
In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full.
4. When will the refunded amount be credited back to my account?
Online refund is credited directly to the mode from which the customer has paid the money within 24 working hours. Once processed by us, refund takes 5-7 business days to reflect in your account.